Help Center
How Can We Help?
Everything you need to know about booking, playing, and navigating Putter Sim Lounge — all in one place.
Common Issues
Need Help Right Now?
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Can't Get Inside? Verify your booking time, check Bluetooth, and try the Mobile Button method. Read guide →
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Monitor Not Reading? Check ball placement, use a clean ball, and look for the green LED. Read guide →
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Software Frozen? Press Alt+F4, or use Task Manager. Hard reboot as last resort. Read guide →
Still need help?
Contact Support
For urgent technical or facility issues, our team is available to help remotely.
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