Section 2
Building Access & Entry
Everything you need to know about getting inside the facility — setting up the UniFi Identity app, unlocking the door, and troubleshooting access issues.
2.0
How to Get Inside the Building
Master guide on access methods and when doors unlock relative to booking times.
2.1
HELP: I Can't Get Inside the Building
Troubleshooting: verify booking time, check confirmation, check phone settings, emergency contact.
2.2
Visitor & Guest Access
Rules for accompanying guests, AlbaPlay account requirements, and maximum capacity.